Frequently Asked Questions

Just drop us a message and we’ll be starting your project within no time. It’s better to discuss everything before the order is placed so both ends will be on the safe side.

No. You don’t have to place the order right away. Just drop us a message and we will discuss the project and start working on the design. Once you are happy with the design, we will move forward with the order. So you don’t have to pay until you are happy. It’s a WIN-WIN situation.

Published ZIP file with editable PSD files is available only after order closing. We will be sending the files via Dropbox upon client request.

HTML5 banners will be delivered on the order. All banners are under the policies of Platform technical requirement so they won’t get rejected by any technical point.

Yes, we can give you a discount on the package only if you have more than 30 banners or regular buyer and have a good history of order with us.

Every campaign order is treated within 24-48 hours with perfection keeping in mind. It depends on the order magnitude and when we commit to the delivery date, we make sure to deliver it before the delivery date.

All the payments will be via Payoneer. You can rest assured that your payments will be securely processed.

As long as they do not exceed legal or moral bounds, we do accept orders which include adult content.

You only have to provide me the following stuff.

  1. Text for banners and If you don’t know let us pick something from your website.
  2. Banner sizes or quantity you need.
  3. Website URL.

Yes, I can provide you premium stock photos from freepik and you can also buy it from Shutterstock or any premium photos websites.

The price will vary depending on the type and size of the design you need. Please get in touch with us with your project details.

Yes, we offer custom packages according to client needs. Just message us to discuss the custom package.

No, we don’t charge you for source files.

When we’re working on the design phase you can request any change you want but when the design is finalized and animation is started, we will not accept any change in the design after that. So you will be getting unlimited design change.

We’ll not charge you a single penny until you are happy with the design before even starting the order. If you are not happy after 5 revisions of the design you can call if off. No question asked.

Absolutely. We’ll need the translation of the content in English to understand it in a better way for the design execution.

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